IT professional, systems administrator, and technology educator with 15+ years of experience supporting people, improving systems, and solving real-world technology challenges.
I bring together hands-on IT operations, problem-solving, and education to make technology more reliable, secure, and useful.
My work spans systems administration, end-user support, networking, device management, identity and access, cybersecurity practices, and technology planning. I enjoy looking beyond an individual technical issue to understand the process behind it and find ways to make the whole environment work better.
Alongside my IT work, I teach in higher education, helping students build foundational knowledge in information technology, networking, human-computer interaction, and user experience. Teaching has strengthened my ability to explain complex topics, document solutions, and connect technology decisions to people's needs.
I am especially interested in opportunities where I can improve technology services, strengthen infrastructure and security, and help organizations use technology effectively.
A selection of roles that combine hands-on support, education, and continuous improvement.
Support school technology operations, including staff and student devices, classroom technology, account and access issues, network troubleshooting, endpoint support, and IT service workflows. Work with school staff and central IT to resolve incidents and improve the reliability of building technology.
Teach and support online students in information technology and related subjects. Explain technical concepts, provide actionable feedback, support student learning, and connect course material to practical IT scenarios.
Built a broad foundation in technical support, troubleshooting, computer deployment, networking, systems, user support, and technology operations across more than 15 years in IT.
Core areas of experience and technologies I work with.
A few areas of work that demonstrate my interests across IT operations, software development, and practical technology.
Small web applications and interactive tools, including a pie maker, password generator, and motorcycle personality project. Built to explore Python, user interfaces, and practical ideas.
Exploring network design, segmentation, virtualized services, security controls, and troubleshooting in a home lab environment.
Supporting device fleets, classroom technology, service requests, account access, and practical processes that help staff and students stay productive.
More project details, screenshots, and live demonstrations can be added as each project is ready to share.
Southern New Hampshire University · 2015
CompTIA A+, Network+, and Security+.
Ongoing learning in infrastructure, cybersecurity, cloud and workplace technologies, programming, and user experience.
I welcome conversations about IT operations, systems and infrastructure, technology leadership, education, and collaboration.